Imprint / Impressum
Email: SoundsGoodOfficial@proton.me
Response Time: Within 48 hours
Email: SoundsGoodOfficial@proton.me
Response Time: Normally within one calendar month
Email: SoundsGoodOfficial@proton.me
Use For: Terms violations, copyright, legal notices
Email: SoundsGoodOfficial@proton.me
Use For: Bugs, technical issues, feature requests
Service Name: SoundsGood
Operator: SOUNDSGOODAPP LIMITED, trading as SoundsGood
Registered in: England and Wales
Company number: 17151974
Registered office: 30 Arundel Grove, York, England, YO24 2RZ
Correspondence address: 61 Bridge Street
Kington
HR5 3DJ
United Kingdom
Email: SoundsGoodOfficial@proton.me
Stopping renewal in your subscription dashboard keeps access until the paid period ends. For cooling-off cancellation or a service-problem refund, email SoundsGoodOfficial@proton.me. No sign-in or active subscription is required.
UK and EU consumers normally have 14 days from entering the contract to notify us of cooling-off cancellation. Include your account email or order reference and a clear statement that you wish to cancel. We assess requests under applicable law and process refunds due within the statutory deadline, normally 14 days after cancellation. Using the app does not by itself waive these rights. Other statutory remedies remain available outside this period.
The form is optional. Downloading it does not submit a request: send it by email or post to the address on the form, or use any other clear cancellation statement.
Download optional cancellation formTo: SOUNDSGOODAPP LIMITED, trading as SoundsGood 61 Bridge Street, Kington, HR5 3DJ, United Kingdom Email: SoundsGoodOfficial@proton.me I hereby give notice that I cancel my contract for the SoundsGood subscription service. Ordered on: Consumer name: Consumer address: Account email or order reference: Date: Signature (only if notified on paper): This form is optional. You may cancel by any other clear statement.
Anyone can report illegal or harmful content, harassment, scams or rights infringements, including people without an account, people whose subscription ended and people affected by content about them.
Email SoundsGoodOfficial@proton.me with the subject “Safety report”. Identify the profile or trip link, group or message, when you saw it and why you are concerned. Share only information needed to investigate. Do not download, copy or email suspected child sexual abuse material. For immediate danger, contact local emergency services.
We review reports, prioritise urgent risks and consider context, privacy and lawful freedom of expression. Action can include content removal, visibility restrictions, warnings, suspension or account removal. Where safe and lawful, we explain decisions to affected users.
To challenge a restriction or account decision, email with the subject “Moderation appeal” and explain why you disagree. To complain about report handling, use “Safety complaint”. We review the concern and explain the outcome unless disclosure would be unlawful or create a safety risk. No paid account is required.
In-app reporting is also available when signed in. The email route is available regardless of account or payment status. Opening an email link does not submit a report: send the message from your email service.
You can delete your account and all associated data directly from your account settings:
You can download all your data in JSON format:
For other data rights (access, rectification, restriction, objection), email: SoundsGoodOfficial@proton.me
We normally respond within one calendar month. We will explain any lawful extension and the reason for it.
Please contact us first so we can try to resolve your concern. Depending on where you live, an independent consumer alternative dispute resolution service may also be available:
European Commission consumer ADR informationIf you have concerns about how we handle your data, you can lodge a complaint with your local data protection supervisory authority:
Find your supervisory authority